Job Description

Job Description

Job Description

Be Part of a Team That Truly Makes a Difference

At Surgical Solutions, a healthcare solutions company specializing in mission-critical support for hospital operating rooms and sterile processing departments, we’re driven by a simple but powerful mission: to improve the lives of the patients and healthcare teams we serve. Joining us means more than just a job — it’s about being part of a supportive, innovative culture where your work matters. Here, you’ll grow, collaborate, and help create better outcomes every day. If you’re looking for a place that values your passion and purpose, Surgical Solutions is ready for you.

Operating Room Support

• Set a high standard of performance for staff and peers.

• Understand surgical procedures and anticipate the needs of staff and surgeons to ensure exceptional service.

• Pre-Operative Setup:

  • Confirm all video and surgical equipment is fully functional.

  • Arrange monitors and equipment according to surgeon preferences.

• Intra-Operative Support:

  • Verify proper connection and operation of all necessary equipment.

  • Address supply needs promptly and assist OR staff as requested.

• Post-Operative Turnover:

  • Collect and inventory instruments and equipment for cleaning and sterilization.

Instrument and Equipment Management

• Maintain strict standards for decontamination, inspection, assembly, wrapping, and sterilization of surgical instruments.

• Ensure no instruments remain at shift end.

• Manage laparoscopic equipment, including routine maintenance and coordinating repairs.

• Keep surgeon preference cards current and accurate.

Professional Conduct and Availability

• Provide consistent, high-quality service while fostering professional relationships with OR staff.

• Demonstrate punctuality and flexibility; available for on-call and rotational shifts including weekdays, weekends, and holidays.

Technology Utilization

• Learn and effectively utilize all required technologies per company policy.

• Use company devices to access systems such as ADP, Outlook, Concur, Slack, and SCMP as needed.

Other Responsibilities

• Support team and hospital operations by performing additional duties as assigned.

• Manage company property responsibly; loss or damage may result in repayment.

• Reliable with consistent on-site attendance; able to work any day Sunday–Saturday including 24/7 rotational coverage.

• Capable of working under high-stress conditions and making critical decisions in emergencies.

• Build positive relationships with clients and colleagues while maintaining professionalism.

• Thrive both independently and as a team player with respect and consideration for others.

• Adapt quickly to a fast-paced hospital environment involving exposure to bloodborne pathogens, chemical disinfectants, and infectious materials.

• Perform tasks involving bending, squatting, kneeling, crawling, and maneuvering heavy equipment.

• Stand for extended periods and lift or carry items weighing up to 50 pounds (or more with assistance).

• Meet vision and hearing requirements, including color recognition, essential for job duties.

• Wear personal protective equipment (PPE) such as gloves, gowns, and eye protection as required.

Education

• High school diploma or GED required.

Certifications

• Certified Registered Central Sterile Technician (CRCST) or Certified Surgical Technician preferred.

• CRCST must be obtained within 120 days of hire (some accounts may require this upon hire).

Experience

• Preferred: One year of OR and/or Sterile Processing Department (SPD) experience.

• Required: 2–5 years of face-to-face customer service experience.

Additional Requirements

• Strong communication skills with the ability to anticipate and respond quickly and accurately.

• Availability for 24/7 hospital coverage, including rotational shifts on weekdays, weekends, and holidays.

• COVID-19 vaccination is required for this position.

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