Role Title: DocuSign / eSignature Consultant
Experience: 5-10 Years
Location: Raleigh, NC
Role Overview
We are seeking an experienced DocuSign/eSignature Consultant to design, implement, and support enterprise-wide digital signature solutions using DocuSign CLM, eSignature, and Agreement Lifecycle Management platforms. The ideal candidate should possess strong business process understanding, stakeholder engagement skills, and experience integrating DocuSign solutions with enterprise applications. Business Analysis experience is highly desirable.
Key Responsibilities
Gather, analyze, and document business requirements related to digital agreement and signature processes.
Configure and customize DocuSign eSignature, CLM, Forms, Workflows, and Templates.
Design agreement lifecycle workflows to improve operational efficiency and compliance.
Collaborate with business stakeholders, legal, compliance, and technology teams.
Integrate DocuSign solutions with CRM, ERP, HR, and other enterprise platforms.
Perform requirement analysis, gap analysis, solution design, testing, and deployment support.
Create functional specifications, user stories, process flows, and solution documentation.
Support production issues, enhancements, and platform upgrades.
Conduct user training and business adoption activities.
Must-Have Skills
Strong experience with DocuSign eSignature Platform
Experience with DocuSign CLM (Contract Lifecycle Management)
Workflow and Template Configuration
Agreement Management & Electronic Signature Processes
REST API Integration understanding
Requirement Gathering and Process Mapping
UAT Coordination and Release Support
Excellent Stakeholder Management and Communication Skills
Good to Have
Business Analyst experience
Experience with Contract Management solutions
Salesforce, SAP, ServiceNow, or Microsoft Dynamics integrations
Agile/Scrum delivery methodology
Knowledge of Legal, Procurement, or Compliance processes
DocuSign Certified Professional certification
Preferred Qualifications
Bachelor's degree in Engineering, Computer Science, Information Systems, or related field.
Experience delivering enterprise digital transformation initiatives.
Ability to bridge business requirements with technical implementation teams.
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