Job Description

Professional Parts Advisor OpportunityDiehl Automotive of Robinson has an immediate opening for a professional parts advisor. Successful candidates will have experience in the retail/wholesale automotive parts industry, be highly motivated and focused on customer satisfaction. Chrysler Dodge Jeep Ram experience is helpful, as well as some experience with Tekion.ResponsibilitiesBe responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.Answer telephone and greet customers in a friendly and professional manner.Communicate effectively with customers and vendors via phone, in-person or email.Assist customers by answering questions, and providing assistance as requested in a quick, friendly and professional manner.Maintain clean and professional appearance of counter, work area, and stockroom.Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service.Order parts from suppliers based on Service Team and customer requests.Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.Check quantity and condition of goods received against invoices and purchase orders.Check number and unit cost as well as total billing for charges against proper records.Specify parts accurately.Process core returns, parts warranties and parts returns as necessary.QualificationsPrior experience in retail/wholesale automotive parts industry helpfulHighly self-motivatedFocused on customer satisfaction and strong interpersonal skillsMust have a valid driver's licenseBenefits offered:Available Health insuranceAvailable Vision and Dental insuranceHealthcare spending or reimbursement accounts such as HSAs or FSAs401(k) with employer matchEmployee discounts

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