Job ID: 26015622Posted: 2026-10-23Location: Phoenix, AZ, United States; New York, NY, United StatesSalary: $78000 - $124750 annually + bonus + benefitsJob Function: ProductSchedule: Full timeWorkplace: HybridCareer Area: ProductCompany: American ExpressDescriptionMembership Portfolio & Services (MPS) is companywide Centre of Excellence to provide Product & Data Solutions. The Enterprise Comms & MarTech Experiences (ECMX), a global organization that sits within USCS and is responsible for providing Digital best-in-class Customer Experience globally. As part of the portfolio, one of the remits is to provide Communications Centre of Excellence with the charter of driving high quality, customer-servicing communication experience.The open role is for Global Servicing Communications Product & Ops Delivery (GSC-POD) team under ECMX. As a team, the focus is on driving engagement, satisfaction and revenue through a combination of best-in-class user experience through communications with compelling features and functionality globally. We are looking for a highly motivated individual, with intermediate knowledge of softwares mentioned below who can help achieving the delivery targets for Communication builds on an in-house platform (including but not limited to Paper, Email, SMS and Mobile App PUSH Notifications). ResponsibilitiesThe Business Communications Delivery Team member will be responsible for designing and managing letter, email, PUSH and SMS building phases for all business partner communication needs. In addition, he/she will lead the requirements phase along with test data supporting driving efficiencies within the current business process and letter authoring capabilities development and training.Works closely with Communication Developers during build phase for any data related support.Identifies gaps and risks proactively.Communicates clearly with Businesses and stakeholders on documentations and issues.QualificationsExperience on Java and/or Business content studio module Layout and Style set creation.Business Object Creation using XSD & BO Management, creating required properties.Validates data/variable related inputs provided in Design Brief, works closely with Tech-data team regarding variable updates and changes.Provides complexity matrix and estimation for creating Derived properties.Works closely with Communication Developers during DDV build phase for any data related support.Ability to provide test data inputs working closely with Tech-data team during Unit test phases to Letter Developers.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
...and follow-through. Building systems. Building relationships. Building something that lasts. What You Bring: Experience in staffing or agency recruiting preferably in light industrial, clerical, or professional roles. A relentless work ethic and a calm mind...
...leader to strengthen its operating foundation, expand books of business, programs, and reactivation, and support the launch of a wholesale channel in 2027.The Role The Manager, Outbound Sales carries the revenue target for a fully remote team of Value-Added Sales representatives...
Speech Language Pathologist - Marshalltown, IAFOX Rehabilitation is growing in Marshalltown, IA, and we're looking for passionate, licensed Speech Language Pathologists who want to deliver exceptional one-on-one care to older adults right where they live. Whether treating...
...Outcomes. Better Health. Responsibilities Reports To: Office Manager Position Objective The Medical Assistant is responsible for providing both clinical and administrative support to ensure the delivery of safe, high-quality, patient-centered care. Working...
...parents, and community which reflect recognition of and respect for every individual. Plans and supervises purposeful assignments for teacher assistants and volunteers. Appraises his/her own effectiveness and demonstrates successful application of skills and information...